Protecting your personal information is very important to Scrintal Labs AB (“Scrintal Labs AB” “our”, “us” or “we”). We process all personal data in accordance with the General Data Protection Regulation (EU) 2017/676 (“GDPR”) and other applicable data protection rules.
This policy sets out the basis on which any personal data about you will be processed and applies to the processing of personal data in connection with our software-as-a-service transcription platform known as ‘Scrintal’, app.scrintal.com (the “Tool”). This policy also covers: (i) activities on or through our publicly available website, http://scrintal.com (“Website”); and (ii) our direct marketing activities.
Our Website may contain links to third party websites. If you follow a link to any of those third-party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third-party websites.
For the purposes of data protection legislation in the European Union, the data controller (i.e. the person/entity that determines the purposes and manner in which your personal data are processed) is Scrintal Labs AB, a company incorporated and registered in Sweden with the number 559258-1614, operating from Östermalmsgatan 26A, 114 26, Stockholm, Sweden.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Our Website operates primarily to market the Tool to individuals and organisations. To the extent we collect personal data via our Website and via our Tool, our main purpose is to better serve our potential customers and to improve the function of the Website and the Tool respectively. A breakdown of the personal data we may process is set out in the table below.
Please note that third parties may collect personal data from you directly. For example, payment processors such as Stripe, Inc. collect financial data (such as your payment card details) when you make payment to us on the Tool.
We do not collect any Special Categories of Personal Data about you (this includes details about your racial or ethnic origin, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and/or offences.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
As regards content data, i.e. any personal data which is contained within the audio or video file that you ask us to transcribe when using the Tool, you as a user of the Tool is the data controller and Scrintal Labs AB is the data processor. Scrintal Labs AB and the person using the Tool enter into a data processing agreement. It shall be noted that also Special Categories of Personal Data may be included in the transcripts and that Scrintal Labs AB may process such data in its capacity as data processor.
We may obtain personal data about you in two main ways when you are using our Website and/or Tool:
Direct interactions. You may, for example, provide us with your personal data by filling in forms on our Website. This includes personal data provided to us when an account is created, or you subscribe to use our Tool.
Automated technologies. Personal data may be collected automatically (such as the automatic recognition of your IP address or placement of cookies on your device).
We may disclose your personal information to third parties in the following circumstances:
For analytics and error tracking purposes, may share your IP address or other unique identifier of the device you used to access our Website and Website Usage Data and Tool Usage Data and other technical data (e.g. browser type and version, time zone setting and location) with Google (Google Analytics) or its affiliates. This helps us improve our Website.
We may use third party hosted services such as Google to manage our records of any communication / correspondence you have with us (e.g. when you contact us by email, telephone or post) and any other personal data that you provide to us as part of a survey. We also use Intercom in order to provide simpler forms and e-mail communication. We use Typeform to administer surveys. Finally, we use Prefinery to keep user referrals.
When a third party is processing personal data on behalf of Scrintal Labs AB, a data processing agreement is entered into. Scrintal Labs AB is the data controller and the third party in question is the data processor. The data processor is only permitted to process the personal data in accordance with the instructions of Scrintal Labs AB. Such a data processing agreement sets out the subject-matter and duration of the processing, the nature and purpose of the processing, the type of personal data and categories of data subjects and the obligations and rights of the data controller and the data processor.
Where we need to collect personal data by law, or under the terms of an agreement we have with you and you fail to provide that data when requested, we may not be able to perform the agreement or are trying to enter into with you (for example, to provide you with our Tool). In this case, we may have to cancel the service you have with us, but we will notify you if this is the case at the time.
Content data, i.e. any personal data which is contained within the audio or video file that you ask us to transcribe when using the Tool, and where you as a user of the Tool is the data controller and Scrintal Labs AB is the data processor, is stored within the European Economic Area (“EEA”).
Personal data, other than Content data, that we process will be transferred to and stored at a destination outside of the EEA. The data may also be processed by staff operating outside of the EEA who work for us or for one of our business partners or service providers. Personal data will only be transferred to a country with an adequate level of protection decided by the European Commission. Google LLC, Intercom Inc., Typeform SL., and Compulsivo, Inc. dba Prefinery or their affiliates may store and process this data in the USA. To ensure that these transfers are lawful, we will ensure that a lawful mechanism exists.
Under the GDPR, you have various rights in relation to your personal data. All of these rights can be exercised by contacting us at email@example.com, at our address mentioned above.
You have the following rights in relation to your personal data:
We will not ordinarily charge you in respect of any requests we receive to exercise any of your rights detailed above; however, if you make excessive, repetitive or manifestly unfounded requests, we may charge you an administration fee in order to process such requests or refuse to act on such requests. Where we are required to provide a copy of the personal data undergoing processing this will be free of charge; however, any further copies requested may be subject to reasonable fees based on administrative costs.
Where you request us to rectify or erase your personal data or restrict any processing of such personal data, we may notify third parties to whom such personal data has been disclosed of such request. However, such third party may have the right to retain and continue to process such personal data in its own right, for example to comply with its legal obligations.
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You can opt out of all Google Analytics site tracking, including any other sites that use Google Analytics via this link. You can learn more about Google Analytics and how your data is safeguarded via this link.
We use IT systems to protect the secrecy, integrity and access to personal data. We have taken specific security measures to protect the personal data against unauthorized processing (such as unauthorized access, loss, destruction or damage). Only the persons who need to process the personal data so that we can fulfill our above-mentioned purposes have access to them.